Who we are
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Our websites include a simple ‘contact us’ form, which typically captures a users name, email address, IP address and a message. The GDPR Agreement field will display a required checkbox asking the user for consent to collect and store their information in order to be able to send the information requested. For more details, please also see What is Personal Data – A Quick Reference Guide.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Please check our Cookies Policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you or to provide customer support. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at [email protected]
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Eventually, visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. If you wish to do this, please contact us at [email protected] We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Industry regulatory disclosure requirements
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected]
Phoenix Control Systems Ltd.
7D Park Square, Milton Park Milton, Abingdon Oxfordshire, OX14 4RR
T: +44 (0)1235 823120
Registered in England No. xxxxx
VAT GB 875980267